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Have you heard of Shout?

What's on your mind?
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Shout is an incredible charity offering a free, confidential text service 24/7, 365 of the year. The service is available for anyone who is struggling with their Mental Health and just needs someone to turn to for support.

The service is manned by volunteers, and I am proud to say I started volunteering with then 6 months ago. To date I have had 46 conversations which have hopefully helped people feel better (whatever feeling better means for them).

How to contact Shout if you are struggling

To text with someone from Shout you need to text 85258 with the word Shout. You then receive an automated message back saying they have received your text and you can start writing a message explaining why you want to text with someone.

Depending on how many people are texting at the same time as you, you will usually start texting with a real person volunteer just a few minutes later.

Why do I think Shout is such a great service

1 in 4 people suffer with their mental health at some point in their life but not everyone has someone they feel able to talk to about their struggles. Shout is a great faceless service which allows someone struggling the opportunity to open up about their troubles in a confidential way.

Everyone who volunteers for Shout is given intensive training to have the skills to speak to anyone about any situation. All volunteers are supported by an on shift supervisor (who we talk to during a shift and whenever we are concerned for someone’s safety), coaches who can answer any questions whenever we are working or outside shift hours and other volunteers who we discuss thoughts and questions with when on shift. All this means you know you will be talking to someone who is able to fully support you no matter what your issue is.

How can you volunteer for Shout?

If you are interested in volunteering with Shout and offering your time, all you need to do is sign up for their next volunteer intake:

Be aware it is a commitment. When you sign up you will agree to six (6) weeks of intensive training and then at least 200 hours of volunteering spread 2-4 hours per week.

Want to know more about Shout?

If you would like to know more about Shout, the charity, how to donate or sign up to volunteer check out their website:

If you ever feel yourself in crisis and want someone to talk to text 85258.

Please do share this number with friends, it could really help them one day.

I run regular First Aid for Mental Health course both online via distance learning and in person. If you would like to join one of my bookable courses or would like to book a private course for your team pop me a message:

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First Aid for Mental Health

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